Question 1

Is Lemtik live with real customers right now?

Accepted Answer

We're pre-pilot and pre-revenue as a company, building in the open. The platform is built and tested; we're currently onboarding our first pilot partners in Lagos.

Question 2

Does Lemtik replace our security guards?

Accepted Answer

No. Lemtik coordinates and documents what your guards, patrols, and response teams already do — it doesn't replace people, and the AI layer never makes an autonomous decision without a human operator approving it.

Question 3

What happens if the internet goes down?

Accepted Answer

Patrol and incident data is designed to queue locally and sync once connectivity returns, rather than failing silently.

Question 4

Can Lemtik work with the CCTV, access control, and alarm systems we already have?

Accepted Answer

Yes — the platform is built to connect with existing infrastructure rather than replace it.

Question 5

Where is our data stored, and who can see it?

Accepted Answer

Each organisation's data is isolated and encrypted. We design primarily against the Nigeria Data Protection Act (NDPA).

Question 6

Can an incident record be edited or deleted after it's submitted?

Accepted Answer

No. The audit log is append-only at the database level, enforced by a rule that blocks edits and deletions outright for every user, including administrators.

Question 7

How is Lemtik priced?

Accepted Answer

Pricing is scoped to your site count, team size, and integration needs rather than sold as a one-size-fits-all package.

Question 8

What does the AI in Lemtik actually do?

Accepted Answer

It ranks response recommendations, correlates related incidents, and surfaces context an operator would otherwise have to dig for manually. It never acts without human approval.

Question 9

What kind of properties is this built for?

Accepted Answer

Estates, hotels, corporate offices, government facilities, critical infrastructure, retail, and industrial sites — the core platform is the same across every vertical.

Question 10

How long does it take to get set up?

Accepted Answer

This depends on site count and how much existing infrastructure you want connected.

Question 11

Who do we contact if something goes wrong with the platform itself?

Accepted Answer

Our contact page routes directly to the team — there's no ticket queue.

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